Marion Nicole Teo is a Director, Master Trainer, and Coach specializing in EQ and the Enneagram, as well as a recognized expert in image building, personal effectiveness, and service excellence. With over 30 years of experience, Marion has worked with many major organizations, including Zimmer Biomet, DBS Bank, UOB Bank, Housing Development Board, Mc Donald’s, Singapore Airlines, and the Singapore Tourism Board.

Previously, Marion led the customer service department at the Service Quality (SQ) Centre, where she designed and delivered the highly successful Managing a “Winning Image for Service” seminar. She has coached executives and leaders to embody emotional intelligence, build resilience, and project confidence in both professional and personal settings.

A former Miss Singapore Universe and semi-finalist in the Miss Universe pageant, Marion has been featured in various media outlets and has spoken at numerous events. She co-created the EQ Competency Framework, EQ Activity Cards, and Decision Deck, and actively contributes to community service as a Rotarian.